Personal Information and Privacy
We are committed to protecting the privacy of those using CultureNL services and the confidentiality of your personal information.
We have a legal requirement to let you know how we will manage your personal information and we are aware of the importance of handling your information appropriately and securely.
We will collect your personal information in order to provide you with services, answer enquiries and carry out various functions on behalf of North Lanarkshire Council. We may gather this personal information by phone, email, letter, or in an online form.
When we collect your information we will inform you about how it will be used, what legal basis we have for collecting it, how long we will keep it and what rights you have. We will store it securely and ensure it is only passed to third parties in line with our data protection statement or any privacy notice that we have issued in relation to the information.
You have various rights to ask to see your information, ask for it to be deleted, ask for inaccuracies to be corrected and withdraw consent for specific uses. These rights vary depending on why we hold the information and the legal basis that allows us to hold it.
We have produced a data protection statement which outlines in more detail how we collect, store, use and dispose of your personal information.
To view our service-specific privacy notices, please click on a service below –
We follow the North Lanarkshire Council retention schedule to help us keep information for as long as it is needed and dispose of it appropriately. When it is no longer needed for business or legal purposes, personal information is securely destroyed.
To ask for advice, to make a request about your personal information or to view our full Data Protection Policy contact:
By mail: Records & Archives, North Lanarkshire Heritage Centre, High Road, Motherwell, ML1 3HU
By email: firstname.lastname@example.org
You can contact our Data Protection Officer:
By mail: Data Protection Officer, North Lanarkshire Council, Civic Centre, Windmillhill St, Motherwell, ML1 1AB
By email: AITeam@northlan.gov.uk