Data Protection

We have a legal requirement to let you know how we will manage your personal information and we are committed to handling your information appropriately and securely.

We will collect your personal information in order to provide you with services, answer enquiries and carry out various functions on behalf of North Lanarkshire Council. We may gather this personal information by phone, email, letter, or in an online form.

We will inform you about how your information will be used, what legal basis we have for collecting it, how long we will keep it and what rights you have. We will store it securely and ensure it is only passed to third parties in line with our data protection statement or the relevant privacy notice.

You may have the right to ask to see your information, ask for it to be deleted, ask for inaccuracies to be corrected and to withdraw your consent for specific uses. These rights vary depending on why we hold the information and the legal basis that allows us to hold it.

 

We have produced a data protection statement and a data protection policy that outline in more detail how we collect, store, use and dispose of your personal information.

A copy of our data protection statement can be downloaded here

A copy of our full data protection policy can be downloaded here

 

To view our service-specific privacy notices, please click on a service below –

Macmillan in Lanarkshire

CultureNL Libraries

Curatorial, Archives & Local Studies

Community Arts Services

Community Facilities – Bookings

Community Facilities – Coatbridge Gym

Ticket Sales Terms & Conditions

Venue Hall Hire

 

Retention Schedule

We follow the North Lanarkshire Council retention schedule to help us keep information for as long as it is needed and dispose of it appropriately. When it is no longer needed for business or legal purposes, personal information is securely destroyed.

A copy of the retention schedule can be downloaded here.

 

Contact our Data Protection Officer

To ask for advice or to make a request about your personal information contact:

By mail: Records & Archives, North Lanarkshire Heritage Centre, High Road, Motherwell, ML1 3HU

By email: informationrequests@culturenl.co.uk