Motherwell Concert Hall & Theatre FAQs

Following the identification of reinforced autoclaved aerated concrete (RAAC) planks in the roof area of Motherwell Concert Hall and Theatre, as well as evidence of water ingress, Motherwell Concert Hall and Theatre was closed with immediate effect. While this is disappointing for all concerned, the safety of staff and visitors to the concert hall and theatre is a priority for the council.

While we continue to consider next steps, all shows and events scheduled at this venue have been cancelled indefinitely.

This year’s Motherwell Theatre pantomime, Jack & the Beanstalk, is now taking place at Ravenscraig Regional Sports Facility. All ticket holders have been emailed with full details.

We are working with promoters to relocate other shows in the new year to another venue and will be in contact with ticket holders with full details. Where shows cannot be relocated, we will contact customers to confirm cancellation.

Thank you for your patience while our team works through scheduled events.

 

What shows are cancelled?

While we continue to consider next steps, all shows and events scheduled at this venue have been cancelled indefinitely.

This year’s Motherwell Theatre pantomime, Jack & the Beanstalk, will now take place at Ravenscraig Regional Sports Facility.

We are working with promoters to relocate other shows in the new year to another venue and will be in contact with ticket holders with full details. Where shows cannot be relocated, we will contact customers to confirm cancellation.

 

Why are you not rescheduling all shows?

We are working with promoters to relocate other shows to another venue where possible and will be in contact with ticket holders with full details. Where shows cannot be relocated, we will contact customers to confirm cancellation.

 

How long will it take for me to receive my refund?

The box office team are working hard to process refunds as quickly as possible, in show order, for shows until the end of September. Once processed, it can take 3-5 days to appear in your account. Please note, our box office team are extremely busy over the festive period, which may result in a delay in processing refunds.

 

Is the civic centre also closed?

The civic centre which is part of the complex remains open. A survey was carried on both the civic centre and civic square buildings and no evidence of RAAC was found.

 

Can I speak to someone about whether my show will be going ahead?

Our box office team are working hard to process refunds for those shows currently affected. We will update social media channels and email customers directly when we have further information.

 

What is Reinforced Aerated Autoclaved Concrete (RAAC)?

Please visit the FAQs page on the North Lanarkshire Council website for more information about RAAC.